Customer Data
Collection and Organization:
Manage customer and client data, create profiles and reports,
enabling target marketing campaigns, more refined marketing
strategies, and better customer service. |
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Order Management & Follow Up:
OME support team manages
orders and follows up with customers to ensure satisfaction. |
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E-Shop Management:
OME manages
e-shop, including content, payment processing, and delivery. |
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Marketing Campaigns: OME
develops targeted marketing campaigns, using customer data and
internal market knowledge. |
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Customer Support: OME
develops and manages customer support system, so that clients and
customers are never without help and assistance.
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Back-End Integration: CRM
managed services and systems are completely integrated with existing
IT infrastructure and operational systems and procedures. Includes
full onsite training and orientation. |
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Multiple Deployment Methods: OME
can deploy managed services team onsite, at the clients business
facility, or offsite, from our internal CRM center. |
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See Also OME
Solutions. |
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Relationship Management